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What can I do if my laptop mousepad is not working?

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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10 quick solutions to fix laptop mousepad issues

One of the benefits of owning a laptop is its built-in mousepad. This works especially where you’re constantly moving about, and your physical mouse device has failed you.

The mousepad, however, can also be frustrating especially when it’s not working because it isn’t a plug and play device, like its predecessor, the USB mouse device.

Why is my touchpad not working in Windows 10?

This issue can be as a result of a missing oroutdated driver.

In order to fix your mousepad when it’s not working, you’d have to check on a number of troubleshooting resolutions before you can resolve the issue. Here are solutions that can help you work around this issue.

What to do if your mousepad won’t respond

What to do if your mousepad won’t respond

1. Update mousepad or touchpad drivers

Follow the steps below to do this:

If the issue persists, try the next solution.

2. Uninstall and reinstall mouse drivers

Here’s how to do this:

Note: contact your device’s manufacturer for the latest mouse drivers.

3. Use Windows generic mousepad driver

In case you tried changing your driver and it didn’t help, there is probably a problem with the mousepad itself, so you need to contact your computer’s manufacturer for further assistance.

4. Run an System File Checker scan

Here’s how to do this:

If your mousepad still won’t work, try the next solution.

ALSO READ:SteelSeries QcK Prism dual-surface RGB gaming mousepad costs only $59.99

5. Run Hardware and Devices troubleshooter

If you’re experiencing problems with your computer’s mousepad, then run the Hardware and Devices troubleshooter to resolve the issue. This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.

Here’s how to go about it:

Follow the instructions to run the Hardware and Devices troubleshooter.  The troubleshooter will begin detecting any issues.

Solution 6: Roll back the driver

Does the mousepad problem persist? Try the next solution.

7. Check your keyboard

ALSO READ:7 best mini wireless keyboards for PC

8. Get drivers form manufacturer’s website

You can download the latest mousepad drivers from the manufacturer’s website, and then install it on your computer and see if it works.

9. Install mousepad drivers in compatibility mode

Follow these steps to install in compatibility mode:

10. Disconnect all peripherals

Some peripherals may automatically disable the mousepad function. Fortunately, you can quickly fix this problem by disconnecting all the peripherals. Then reboot your computer and test to see if the problem persists. You can then plug the peripherals back in one by one to identify the culprit.

We’d love to hear from you if these solutions helped. Let us know your experience by leaving your comment in the section below.

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More about the topics:windows 10 fix

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.