What is Event ID 800 & How to Quickly Fix It

Check out the proven solutions to fix the event ID 800

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

The Event ID 800, typically represented by the symbolic name DNS_EVENT_ZONE_BAD_PRIMARY_SERVER typically addresses the issue with the Windows DNS Server Service.

This comprehensive troubleshooting guide presents the different methods to troubleshoot the error with the DNS server, which ultimately resolves the Event ID 800.

What does Event ID 800 mean?

The event ID 800 describes the issue when the zone is configured to accept updates, but the A record for the primary server in the zone’s SOA record is not available on this DNS server.

When the DNS clients are unable to resolve the address of the primary server for the zone, they will not be able to locate a server to accept updates for this zone. This will leave the DNS clients to be unable to perform DNS updates.

Summing up, you can say that the event ID 800 signifies the configuration problem with the DNS server.

Now that you know about event ID 800, let’s check out the proven solutions to fix it.

What can I do to fix the Event ID 800 on Windows?

1. Fix the zone SOA configuration problem

The DNS Server service is incompetent in discovering the server specified as the zone’s start of authority (SOA). You need to reconfigure the SOA configuration for the zone to fix this issue.

2. Verify Domain Name System configuration

The DNS client could successfully resolve the name even if the ping command reports that the destination is unreachable.

That’s all! Perform the methods listed in this guide to easily fix the event id 800 triggered by the Microsoft Windows DNS Server Service.

To know more aboutEvent Viewer and identify issues with its help, go through our detailed guide.

For any comments, feedback, and queries, feel free to contact us in the comments section.

What is Event ID 800 & How to Quickly Fix It#

What does Event ID 800 mean?#

What can I do to fix the Event ID 800 on Windows?#

1. Fix the zone SOA configuration problem#

2. Verify Domain Name System configuration#

What is Event ID 800 & How to Quickly Fix It

What does Event ID 800 mean?

What can I do to fix the Event ID 800 on Windows?

1. Fix the zone SOA configuration problem

2. Verify Domain Name System configuration