What is Xbox sign in error 0x87DD0017 and how to fix it

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6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Do you get theXbox Sign in error 0x87DD0017when you try to connect toXbox Live, or even download your profile? This error is displayed as 0X87DD0017 and what it means is you may be experiencingnetwork connectivity problems, with either your wired or wireless connection, or your ISP could have a problem.

To troubleshoot Xbox Sign in error 0x87DD0017, you can try any of the solutions below.

FIX: Xbox sign in error 0x87DD0017

1. Run the Xbox speed test

Check the speed of yourinternet connection, then verify the speed of yourInternet connection, by running a console speed test:

Write down the download speed, upload speed, and ping from the speed test as it will be useful when you need to contact your ISP in case of poor streaming issues.

2. Disconnect third-party headsets

These can cause active interference because they broadcast on the same frequency aswireless routers. To find the problematic headset, do this:

— RELATED:The 7 Best Gaming Headsets for Windows 10

3. Check for other wireless interference

Devices such as microwaves, air conditioners, ovens, CRT televisions, baby monitors, other wireless networks, cordless phones, and wireless speakers, between your console and router, should be removed to minimize such interference. Other objects like glass, lead, copper piping, concrete, insulation, mirrors, gun safes, filing cabinets, tile, and plaster should be discarded. After this, test yourXbox Liveconnection.

4. Power cycle your console and network hardware

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes, then restart yourXbox Oneconsole by doing this:

5. Change the wireless channel

A wireless router can broadcast on several different channels. If another nearby wireless network is broadcasting on the same channel, or if there is wireless interference from devices, you may experience poor signal strength from your wireless network.

— RELATED:Xbox Live Networking Service missing? Here are 9 ways to fix it

6. Check the wireless channel width

Most wireless routers have a channel width of either 20 MHz or 40 MHz available as a configurable option. TheXbox Oneconsole prefers a 20 MHz setting. To resolve your connection issue, first make sure that your wireless router is configured to broadcast on a 20 MHz setting, then test yourXbox Liveconnection.

7. Check for low wireless signal

If yourWi-Fisignal is too weak, you may want to purchase aWi-Fi repeater.

8. Change your firewall settings

Firewalls in your network hardware help secure your network by restricting information that travels between your devices and theInternet. You may experience connection issues if your firewall restricts necessary traffic which may be blocking your Xbox from connecting toXbox Live. Some firewall settings, such as IP flood detection, can also cause connection issues.

9. Enable perimeter network (also known as DMZ) functionality on your router

This functionality removes restrictions to theInternetby moving your device to an area outside your network firewall. You should be able to connect toXbox Liveif you enable perimeter networkfunctionality on your router. You can also check to see if the connection quality has improved by doing this:

Look for an increase in upload/download speed and a reduction in packet loss (0% packet loss is best).

You can also try a wired connection to the router, ora direct-to-modem connection.

— RELATED:Want to use a VPN on your Xbox One S? Here are 5 of our favorite

10. Check with your Internet Service Provider

You may need to contact yourInternetservice provider (ISP) to resolve Xbox Sign in error 0x87DD0017, in case you need to replace a defective modem, request a replacement modem, verify the settings on your modem, or check your connection speed.

11. Try a different cable or port

Do you have another network cable? Try using one that’s known to work (temporarily use the network cable that your computer is using).

12. Test a different cable

Verify that the networking cable is working. To do this, follow these steps:

Did any of these solutions help fix Xbox Sign in error 0x87DD0017? Let us know by leaving a comment in the section below.

What is Xbox sign in error 0x87DD0017 and how to fix it#

FIX: Xbox sign in error 0x87DD0017#

1. Run the Xbox speed test#

2. Disconnect third-party headsets#

3. Check for other wireless interference#

4. Power cycle your console and network hardware#

5. Change the wireless channel#

6. Check the wireless channel width#

7. Check for low wireless signal#

8. Change your firewall settings#

9. Enable perimeter network (also known as DMZ) functionality on your router#

10. Check with your Internet Service Provider#

11. Try a different cable or port#

12. Test a different cable#