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What to do if Outlook is sending blank emails

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Despite all criticism,Outlookis one of the quickest ways to manage your emails. Nevertheless, errors can occur even to one of the most popularemail client platforms.

Many users have highlighted that Outlook 2016 is occasionally sending blank emails automatically.

This is actually an old problem for Outlook. In fact, it affected many users of previous Outlook versions. In this article, you can find a simple guide on how to identify the problem and quickly fix it in a few easy steps.

Users said this problem affects the Outlook 2016 Home and Business versions. In fact, the problem can manifest itself in two ways:

The receiver of a blank email should check if there is an email address sending the blank email. If there is no address or the address is unknown that is a junk email.

In that case, the best approach is not to open the email but eliminate it as soon as possible. The problem seems to affect Outlook 365 users as well.

Sometimes the solution could be easier than expected. We’ll list three ways to solve this problem quickly that apply to both recipients and senders.

How can I fix Outlook sending out blank emails?

How can I fix Outlook sending out blank emails?

1. Update your antivirus

One of the first ideas that may come to your mind when it comes to this issue is that your computer has got some viruses.

But this is not necessarily true. Actually, this could be an antivirus problem.

The first attempt to solve the problem, on the recipient’s side, consists of updating the antivirus. Sometimes, the missing emails are the result of the virus scanning process carried out on download.

Somehow, your antivirus flags particular emails as malware when it’s not the case.

Besides, you can as well consider switching your antivirus for a more lightweight and powerful one. If you want other less interfering software we kindly advise you to get thebest antivirus software compatible with Windows 10.

2. Disable add-ins and update Outlook (for senders)

3. Configure a new profile (for senders)

We hope that one of the three solutions listed in this article helped you to solve this annoying problem of blank emails so that you may continue to use Outlook normally.

Were you able to fix this Outlook bug using this troubleshooting guide? Let us know in the comments section below.

To read more related articles make sure to check out ourTroubleshooting page.

If you need more useful tutorials like the one below, visit our amazingOutlook Hub.

More about the topics:Outlook Errors

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.