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What to do if VPN freezes on verifying username and password

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Users often face a rather frustratingerrorwhen trying tolog into aVirtual Private Network. The VPN freezes during the verifying username and password stage itself.

Some have reported getting theerrorall of a sudden with no likely reason to explain it. Others said they had thisloginissue resolved on its own without them doing anything.

Weird as it might sound, this happens to be the nature of thiserror. For those not fortunate enough to have their issues resolved on their own, we have some solutions.

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How can I fix my freezing VPN?

How can I fix my freezing VPN?

1. Choose a well-known VPN solution

If you are using a free VPN or a pirated/cracked version, don’t act surprised when facing such errors. Best for those on a tight budget, Private Internet Access is a safer choice.

With a built-in malware, adware, and tracking blocker, along with an automatic kill switch and server-grade firewalls,Private Internet Accessmakes your browsing sessions 100% secure.

The system also allows up to ten connections at a time. It’s significantly better than most competitors that only support five devices connected to the same network.

Besides the fact that this Kape Technologies VPN won’t empty your bank account, you even get a 30-day money-back guarantee for extra peace of mind.

Private Internet Access

2. Use this Registry fix

3. Change the VPN configuration

Have the above solutions helped you out? Do not hesitate to share your opinion by using the comments area below.

More about the topics:VPN errors

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.