What to do if your Xbox One shuts off randomly

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Users are reporting that their Xbox One consoles appear to randomly shut down.

Some describe the problem as follows:

My Xbox one keeps shutting off. I can use apps to watch stuff just fine, but when i go to play agame, myXboxwill just shut off about 15 minutes in. My power brick isn’t turning red or anything.

If you are experiencing any similar issues, you most likely have overheating issues with your console.

More so, unexpected shut downs can happen because of faulty power supplies, or because of lack of storage.

FIX: My Xbox One keeps turning off by itself

1. Fix overheating issues

Like any other machine that has a fan inside meant to keep it cool, yourXboxis bound to end up filled with dust at one point or another.

If that’s the case, consider doing a cleanse using a can of compressed air to blow out all the dust through the ventilation shafts.

One thing you should remember is that cans of compressed air can cause your fans to spin past their designed maximum velocity.

As such, try securing them with various objects ( pencils, toothpicks) so that the fans can’t spin and end up damaged.

You should also place yourXboxin an area of the room where it will have plenty of space around it for air to circulate.

Your Xbox One X shut down but you can’t turn it back on? We have the right solutions for you.

2. Check the power supply

3. In Xbox shuts down while streaming

Clear persistent storage

2. Switch to a wired Internet connection

Various routers have internal settings that may cause yourXboxto suddenly shut down while streaming.

If you want to test whether that is the case , switch from using a Wi-Fi to a wired connection

4. Leave the serious issues to the professionals

Lastly, it could also be an issue with your console’s ventilator not working at full speed, ornot working at all.

If that seems to be the case, do not make any attempts at opening and dismantling the console to clean it piece-by-piece yourself.

Not only would this render yourXbox‘s warranty void, but you may end up making things worse.

Instead, leave it to the professionals or service shops that are authorized by the original manufacturers.

What to do if your Xbox One shuts off randomly#

FIX: My Xbox One keeps turning off by itself#

1. Fix overheating issues#

2. Check the power supply#

3. In Xbox shuts down while streaming#

2. Switch to a wired Internet connection#

4. Leave the serious issues to the professionals#