What to do when your Surface Pro 4 screen vibrates

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Microsoft’s Surface Pro 4 is touted as one of the thinnest, lightest, fastest and most powerful devices to use, among its rivals, including the MacBook.

This device features not just an ergonomic cover and fingerprint reader, but also a 12.3 inch PixelSense display that is 30 percent more powerful than previous Surface Pro devices in the series.

Despite its fantastic features, beautiful build and amazing display, the Surface Pro 4 has been known to havea few issuesin usage including screen flickering and vibration, aswe reported in a previous article.

This article outlines some of the solutions you can use to get your Surface Pro 4 device up and running in as far as resolving the screen vibration issue goes.

In order to understand where the screen vibration problem stems from, here are a two main known symptoms:

If your Surface Pro 4 device experiences the two symptoms described above, there are a few ways of going about managing the situation, if not fixing it altogether.

However, sometimes, this issue may be brought about by three causes such as physical damage to the machine, type of software installed, or electromagnetic interference from nearby sources.

Therefore, in the event that some of these solutions do not work, there’s need to check on these and other possible external factors that may bring about the problem.

Vibration of the screen on your Surface Pro 4 laptop is largely caused due to problems affecting the calibration of your device’s touch screen. Here’s how to resolve the issue.

How to fix Surface Pro 4 screen vibration

Solution 1: Check your Surface Pro 4 device warranty

If you recently got a Surface Pro 4 device, and you’re still under warranty (in the US), visit a physical Microsoft retail Store and request for an exchange. You can also request for an examination and replacement set up while you are at the Microsoft Store.

Solution 2: Two-button reset

Here’s how to resolve the screen vibration issue on your Surface Pro 4 device using this solution:

If this doesn’t help, go to solution 3.

Solution 3: Hotfix for your Surface Pro 4 device

Microsoft has availed a supported hotfix intended to correct the issue of screen vibration, so this solution is to be applied to your Surface Pro 4 device that is experiencing the same.

To determine whether the hotfix is available, check the ‘Hotfix Download Available’ section. If it doesn’t appear, get in touch withMicrosoft’s Customer Service and Supportby submitting a request to get the hotfix, and they’ll get back to you.

Note: you will find that the product name on the download page is listed as Surface Pro 3, which is incorrectly inputted owing to database limitation. However, the products that are applicable for the specific hotfix are both the Surface Pro 4 and Surface Book.

A touch calibration tool is provided, which saves calibration information to the touch firmware in the device, allowing you to reimage your device, or reinstall Windows after running the tool.

To use this tool, ensure the following is in place:

Once you have these requirements in place, then you can install and run the tool.

Follow these steps to install and run the touch calibration tool, but do not touch the screen while this process is underway:

Upon completion, the tool will display a ‘PASS’ status, then take two minutes to complete calibration.

Note:in the event your device freezes, or crashes while the touch calibration tool is running, or the tool doesn’t complete calibration, do the following:

If none of the above solutions worked, thencontact Microsoft Supportfor further options.

Use the comment section below to let us know which solution worked for you.

What to do when your Surface Pro 4 screen vibrates#

How to fix Surface Pro 4 screen vibration#

Solution 1: Check your Surface Pro 4 device warranty#

Solution 2: Two-button reset#

Solution 3: Hotfix for your Surface Pro 4 device#

What to do when your Surface Pro 4 screen vibrates

How to fix Surface Pro 4 screen vibration

Solution 1: Check your Surface Pro 4 device warranty

Solution 2: Two-button reset

Solution 3: Hotfix for your Surface Pro 4 device