Why does the Store tab in the Uplay client disappear?

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Users have reported that sometimes the Store tab from within the Uplay client disappears.

Official staff fromUbisoftstated intheir forumsthat this is a temporary problem, and it will be fixed immediately.

Playersweren’t very pleased with their answers, as you can see below:

Shouldn’t you guys try to fix it?? I really hope that “alternative” is temporary and a fix is on its way. Also, I just started uplay on its own and store didn’t show up, so its not only from steam or start of agame.

This is indeed a troublesomebug, since a lot ofplayersdon’t like the idea of going and making purchases through their browsers.

What makes the Store tab in Uplay disappear?

Further researched revealed why some user’s Store tab disappears.

Apparently , if you ownUbisoftgames purchased throughSteam, the Store tab disappears.

This happens so that you cannot buy DLCs for thosegames.

It would seem that there is an issue with purchasing the base game onSteambut trying to buy the DLC through Uplay.

This is because it will not transfer that content, treating them as incompatible.

While the explanation may be good enough, users suggested a different approach.

The suggested that instead of removing the Store app altogether,Ubisoftshould filter out the said DLCs.

Fair enough, good reasoning to hide that tab. but, I reckon it would be better to maybe notify the user not being able to buy DLCs through uplay or even block buying DLC for thatgamethat is owned or activated throughsteam.

One silver lining is that there is a solution if you own anyUbisoftgames throughSteam, but still can’t see the Store.

Apparently, it is just a visualbug, and simply restarting Uplay will fix the issue.

There is no telling when purchases made between the two platforms may become compatible.

Until then, you’ll just have to either buy all of yourUbisoftgames throughUplayor throughSteam.

Why does the Store tab in the Uplay client disappear?#

What makes the Store tab in Uplay disappear?#

Why does the Store tab in the Uplay client disappear?

What makes the Store tab in Uplay disappear?