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Windows 10 error when attempting to open Help File [FIXED]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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There have been instances oferrorscropping up when trying to open help inWindows 10. The same might also be reminiscent ofWindows 8which too had a similar issue though many lamented the return of the same onWindows 10as well.

That said, it is always easy to gets things working again and all of that can be accomplished using a few simple steps.

How to fix errors when opening Help file in Windows 10

How to fix errors when opening Help file in Windows 10

Theerrorcan be fixed by runningSystem File Checkerthough it is recommended to run theInbox Deployment Image Servicing and Management DISMbefore theSystem File Checkeris run. Here is how you do it.

Solution 1: Run Deployment Image Servicing and Management (DISM)

However, if that isn’t the case, you will require aWindows 10installation disk to repair anomalies on your system. Here is the command to do the same:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Here, replace the portionC:RepairSourceWindows /LimitAccesswith the actual drive location ofWindows installationon your PC.

Solution 2: Perform System File Checker scan

To do this, typesfc /scannowin thecommand prompt.

This will begin a scan of all system files on your PC including the protected files as well. Thereafter, the corrupted files will be replaced automatically with a cached copy which is available in the compressed folder at%WinDir%System32dllcache.

Also, the point to note here is that theSFCscan can take several minutes to complete. Wait till the process is completed before you close theCommand Prompt. Also, once the scan is over, you will get to see any one of the following messages.

In this case, you will know the scan is successfully complete and that your system has no file anomalies such as corrupted or missing files.

This again is another issue but can be resolved easily by performing theSFCscan in safe mode. Also, you will have to ensure thePendingDeletesandPendingRenames foldersdo exist under%WinDir%WinSxSTempfor the operation to complete successfully.

Details are included in theCBS.Log %WinDir%LogsCBSCBS.log.

This also points to the scan being successful while you can have a look at the additional info provided if you so desire. Can be handy for the geeks.

Details are included in theCBS.Log %WinDir%LogsCBSCBS.log.

This again is something left best to the geeks as it would requirerepairing the corrupted filesmanually. You can start by locating the corrupted files by going through the details of theSystem File Checkerprocess. Thereafter, you will have to replace the same using another copy of the file that you are sure iserrorfree.

That’s all. This should help deal with theerroryou face when opening help inWindows 10.

Also, here are a few additional resources worth checking.

More about the topics:windows 10

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.