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Windows 10 Mail sent items not showing

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Live Mail is a freeemail applicationprovided by Microsoft. It has been discontinued and no upgrades will ever be made to it, yet you can still use it if you can keep up with the encounterederrors.

One of the most common ones encountered isWindows Live Mailemails are no longer appearing in Sent Items. Your sent email messages are not showing up in your Windows Live Mail Sent Items folder, but they aren’t gone for good.

Therefore, in the following section, we are going to discuss a few methods to show you how to make Windows Live Mail emails reappear in the folder they belong to.

What can I do if I can’t find sent emails in Windows Live Mail?

1. Uninstall/reinstall Windows Essentials

You can’t open Control Panel? Take a look at thisstep-by-step guideto find a solution.

Well, you can always turn to a reinstallation when all other fixes made no difference. This is one of the best-suited remedies for various Windows Live Mail issues, so apply the steps to force synchronization and update the Inbox folder.

You can also make use of professional third-partyuninstaller softwarefor quicker and more effective results.

Not only are they easy-to-use, but they will remove all traces of Live Mail from your PC, including the residual files that would otherwise be left behind.

To get started, install and open your uninstaller. Choose Live Mail as the software you want to uninstall, confirm, and wait for the process to complete.

With all of the files deleted, it will be as if Live Mail was never on your PC, so a fresh reinstall will be guaranteed to go without any unfortunate surprises.

2. Switch off conversations

Try clickingConversationson theView taband selectingOff. Switching off conversations fixed the problem for most Windows Live Mail users, so this should be your first stop.

3. Make sure Inbox was set as the Root folder path

Experienced users further recommend checking if no folder was set as the Root folder path. Take a closer look underProperties > IMAP.

Enter the appropriateRoot folder(Inbox) and you are likely to get theemailsback in the correct subfolder.

4. Check Windows Live Mail sent email settings

Alternately, go toFile > Tools > Optionswhich should pop up a window with different tabs. Click on theSend tab. Here you would see the option toSave copy of sent messages in the Sent Items folder.

If it’s unchecked, tick the box and clickSave. If it is ticked already, then uncheck the box and save the changes. Once done, go back to the same window and recheck the box.

5. Remove the affected email and restart

If Windows Live Mail is not saving sent messages even with the option above checked, you have reasons to believe that the Sent Items folder file is corrupted. In this case, remove the affectedemailand restart.

6. Change the view to apply to All Messages

You could also try to open theViews tabon top ofLive Mail. While there, click theViews iconand selectModify viewin the dropdown.

Change the view to apply toAll Messagesand set the rule toShow. You have accidentally modified the view to hide messages, but correcting this is as easy as described.

7. Try an alternative email software

Live Mail is pretty updated, and many users have migrated from it because of that, and you should do the same, choosingMailbirdas an alternative.

This program is not only modern, it spearheaded the email client market with its revolutionary features and tools.

More so, you can migrate all of your email addresses with this client, since it supports pretty much all email providers.

⇒Get Mailbird

To avoid a long and annoying process of looking for solutions over forums, we provide you with this list of the best fixes. Even as a very non-techy user, take them into consideration and you should be able to resolve theerror.

Windows 10 Mail sent items not showing#

What can I do if I can’t find sent emails in Windows Live Mail?#

1. Uninstall/reinstall Windows Essentials#

2. Switch off conversations#

3. Make sure Inbox was set as the Root folder path#

4. Check Windows Live Mail sent email settings#

5. Remove the affected email and restart#

6. Change the view to apply to All Messages#

7. Try an alternative email software#