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Windows Hello Is Not Available on Domain: 5 Ways to Fix It

These quick fixes have been tested by our team

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Due to security concerns, Windows Hello is not available on a domain with the release of Windows 10 Update 1607. You must now configure domain access for Windows Hello for Business.

But how? The following deployment guide provides the information required to successfully implementWindows Hello for Businessin an existing environment and solve any potential issues.

So, stick with us as we go into great depth and provide you with five different fixes to any potential Windows Hello business.

How do I set up Windows Hello for Business?

Cert-Trust and Key-Trust are two distinct implementations of Hello for Business by Microsoft. The default and simplest to set up is Key-Trust.

Each of these techniques needs certain software and apps. Visit this page onhow to Setup Windows Hello for Businessbecause the instructions are too lengthy to fit in one article.

But if you have set up Hello for Business but it still doesn’t work on the domain, here are five quick fixes.

What can I do if Windows Hello is not available on domain?

1. Disconnect from Work or School Account

You must disconnect the Work or School Account service and then reconnect if your company’s PCs are domain-joined. By disconnecting, you may set up your PIN and fingerprint.

2. Set registry key

Registry Editor is a useful application to alter registries to fix issues with Windows Hello.

3. Update Windows

Updating Windows is always the first step in fixing any issue since Windows patches often fix bugs and errors in the OS.

4. Make sure you have the Pre-requirements installed

Before attempting to deploy Windows Hello for business, make sure you have the necessary preparations.

5. Run an SFC scan

System file corruption can possibly cause every issue, and Windows Hello dysfunction is also one of them. SFC scan will automatically find and repair the corrupted file in minutes.

Windows Hello offers secure, integratedbiometric authentication based on fingerprint or facial recognition.

Windows Hello uses a combination of specialized infrared (IR) cameras and software to improve accuracy and prevent spoofing.

Although implementing this feature might be challenging, it is well worth it. And if you run into any potential problems along the way, this article will help you with the above solutions.

In the comment section below, let us know if you were able to successfully fix Windows Hello not available on the domain issue.

Windows Hello Is Not Available on Domain: 5 Ways to Fix It#

How do I set up Windows Hello for Business?#

What can I do if Windows Hello is not available on domain?#

1. Disconnect from Work or School Account#

2. Set registry key#

3. Update Windows#

4. Make sure you have the Pre-requirements installed#

5. Run an SFC scan#