Windows Media Player cannot download media information for CD [FIX]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Windows Media Playerallows you to burn the media files to your CD. However, at times the player may displayCannot download media information for this CD errorwhilerippingthe CD.The tracks, artist, and the album will be identified as “Unknown” in your library. For best results, connect to the Internet or manually add media information for the CD.

WhyWindows Media Playerwon’t download media information when ripping CD with audio files? Start by reinstallingWindows Media Playerthrough Windows Features. This should reset the settings and, hopefully, resolve the issue at hand. If you’re still stuck with theerror, runWindows Media PlayerConfiguration tool or enable Error Correction option.

Read about the aforementioned solutions below.

Fix Windows media player cannot download media information for this CD

1. Uninstall and Reinstall Windows Media Player

If thetroubleshooterdid not resolve theerror, try to uninstall and reinstall theWindows Media Player. Here is how to uninstall and reinstall the app.

2. Run Windows MediaPlayer Configuration Tool

Microsoft offers a configuration troubleshooter tool that can find and fix any configuration related issues with theWindows Media Player. Here is how to use them:

3. Enable Error Correction

If theerroris occurring due to a corrupted file or someerrorin the CD, you can enable the error correction which will allow theWindows Media Playerto skip the faulted files. Here is how to do it:

Now try ripping the CD and check if theWindows Media Playermedia information error is resolved.

4. Check the Privacy Option

Windows Media Player allows you to disable the access to the internet to retrieve media info for themusicfiles. You may face thiserrorif the option is disabled in the Privacy tab.

Windows Media Player cannot download media information for CD [FIX]#

Fix Windows media player cannot download media information for this CD#

1. Uninstall and Reinstall Windows Media Player#

2. Run Windows MediaPlayer Configuration Tool#

3. Enable Error Correction#

4. Check the Privacy Option#