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Word Online Not Working: How to Get it Back

If Microsoft Word online not working, check your connection

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Word Onlineis a program that allows you to edit and format your document in a web browser. However, many reported that Word Online is not working properly.

This can be an issue since you won’t be able to use Word or edit documents online. In case you’re not familiar with this feature, we have a guide on how touse Word in browser, so be sure to check it out.

Today we’re going to show you how to fix this issue, so let’s get started, shall we?

Why is online Word not working?

Why is online Word not working?

What can I do if Word Online not working?

What can I do if Word Online not working?

1. General troubleshooting

2. Download the document and edit in Word

This is a simple wokaround if Office Online is not working.

3. Refresh your browser cache

If Wword online not workingord online won’t work, refreshing the cache is the best way to fix it.

4. Reset browser settings

Resetting Chrome settings changes the default search engine back to Google, but also changes your homepage and tabs, as well as the new tab page, pinned tabs, content settings, cookies and site data, extensions and themes – back to the default settings.

The only settings that will be reset are for the logged-in Chrome profile, and these changes will apply across all computers or devices you’re signed into with your current and active profile.

After doing that, check if Word Online still won’t work.

5. Set browser pop-up blocker

6. Run browser in safe mode

You don’t need to run the command again to enable the browser extensions; open a new Internet Explorer to run a normal window.

In case you haven’t Word Online still won’t work, we have a great guide ondownload Word for free, so don’t hesitate to check it out.

Has any of these solutions helped fix Word Online not working/not responding on your PC? Share with us in the comments section below.

More about the topics:Microsoft Word,windows 10 fix

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.