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Xbox Live Networking Service missing? Here are 9 ways to fix it

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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aIf you get issues around Xbox Live networking service missing, we’ve got some solutions you can try to fix it.

With Xbox Live, you can do so many things like download and play free game demos, catch up on movies and television with cable networks like Hulu Plus and Netflix, watch sports, listen to personalized music, enjoy unlimited online multiplayer gaming with friends anywhere, or even access games saved on cloud from anywhere.

These and many more things you can do with Xbox Live can’t work with the Xbox Live Networking service missing, because then you won’t be able to connect.

How to fix Xbox Live Networking Service missing

Solution 1: Check Xbox Live Status

You can go to the Xbox Live Status page on the Xbox website, and check for service alerts, then see if any appears for Xbox Live service at the top of the page. If there’s an alert, wait till the service resumes or saysback up and running(in green color), then try to connect again.

Solution 2: Test Xbox Live connection

Here’s how to do this:

Note: if prompted to update your console’s software, clickYes. If you still get the Xbox Live network service missing problem, try the next solution.

Solution 3: Reset network settings

Before you reset the network settings, write the current settings down in the event you may need to restore them later, then do the following:

Did this fix the Xbox Live networking service missing problem? Try the next solution if it persists.

Solution 4: Try a different port, or cable

If you have another cable, try using it temporarily, then verify it is working by doing the following:

If this fixes the problem, then the issue is yournetwork cable.

If Xbox Live networking service missing persists,test the porton the networking by doing the following:

If this fixes the problem, then the issue is the port on the networking device.

Reconnect the cable from the networking device to your computer, then connect it to your console on a different port on the networking device.

Does this help fix Xbox Live networking missing issue? If not, test the Ethernet port on your console by doing the following:

Does this help fix Xbox Live networking missing issue? If not, the problem is with the Ethernet port on the console. In this case, submit a repair request to repair your console.

Unplug the network cable from the console, then plug back the network cable to your computer.

If the steps in this solution worked, you should be able to connect to Xbox Live again meaning your Xbox Live networking service will resume.

Solution 5: Try connecting directly to a modem instead of router

This is a temporary solution to determine the cause of Xbox Live networking service missing issue. If you manage to get it back up and running, then your console and modem are working just fine.

Take the steps below to connect directly to a modem:

Solution 6: Test the connection in a different location

Follow the steps below to execute this:

ALSO READ:How to fix a black screen of death on Xbox One

Solution 7: Power cycle your console and network hardware

Take the steps below to for a power cycle reset:

Solution 8: Restore router to factory default

This ensures all router settings are returned to the way they were when you bought the router. It will reset the SSID plus delete the current wireless password so you need to reconfigure the SSID and password after you reset the router.

Use the steps below to do this:

Once you reset the router, check if you still experience Xbox Live networking service missing.

Solution 9: Get a new network hardware

Sometimes if you still experience Xbox Live networking service missing, it may indicate that your router is incompatible with your console, or with Xbox Live, or the router is damaged or not working as it should. In this case, contact your router’s manufacturer. You can also get a new router altogether that is both compatible with your console and Xbox Live.

Did any of these solutions help fix the Xbox Live networking service missing issue? Let us know in the comments section below.

Xbox Live Networking Service missing? Here are 9 ways to fix it#

How to fix Xbox Live Networking Service missing#

Solution 1: Check Xbox Live Status#

Solution 2: Test Xbox Live connection#

Solution 3: Reset network settings#

Solution 4: Try a different port, or cable#

Solution 5: Try connecting directly to a modem instead of router#

Solution 6: Test the connection in a different location#

Solution 7: Power cycle your console and network hardware#

Solution 8: Restore router to factory default#

Solution 9: Get a new network hardware#