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Xfinity HBO Go not working? Try these solutions
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Many have tried to use their HBO Go app in vain. They chose Comcast Xfinity as their provider and this immediately resulted in anerror.
There’s not even a login screen, but only a message that states:Signed Out. We’re having trouble verifying your access to HBO Go with your TV provider. If you continue to have this issue, contact your TV provider for assistance.
If that’s happening to you as well, be sure of the fact that we have a few confirmed solutions, so try them out in the given order.
Hopefully, one of them will help you regain access to the HBO Go app.
What can I do if Xfinity HBO Go is not working?
1. Try to use a different browser
Xfinity HBO Go often works with no hiccups when using the Brave Browser. Being a security-focused browser is what differentiates it from the numerous choices at your disposal.
Although it’s difficult to establish a direct connection between that and the HBO Go app itself, you may try this nifty trick too.
Moreover, keep in mind that enjoying it in Chrome, Firefox, Safari, etc. requires Flash to be installed.
Disney Now users who frequently experience similar issues with Xfinity logins confirm this solution as working.
Opera
2. Sign in with a secondary username
On some occasions, simply signing in with a secondary username does wonders. That’s no challenging task for you.
However, if you have forgotten the email for your TV provider, contact Xfinity directly for the info.
3. Reinstall the HBO Go app
4. Try a different streaming service
Xfinity isn’t the only streaming service out there, with other giants having a big chunk of the market, such as Disney+, Netflix, amazon Prima, Hulu, and more.
So, if you tried all of the solutions mentioned above and still can’t make Xfinity to work properly, then maybe you should consider switching your strea
If you’re looking for a streaming service that has a permanent catalog of well-established IPs and amazing TV shows, there are definitely others to choose from.
⇒Get Disney+
If the above trick made no difference, you can try to reinstall the HBO Go app on your device. There are times when this procedure solves the problem for good.
However, do note that the steps usually vary from one handset to another.
Other users have also mentioned that signing in on a different platform has helped them fix the issue. HBO Go seems to work flawlessly in iOS, so don’t hesitate to give it a try if you own an appropriate device.
Were the above solutions helpful in solving your Xfinity HBO Go issue? Let us know in the comments area below.
More about the topics:HBO Go / HBO Now
Loredana Harsana
Windows Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.
Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.
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Loredana Harsana
Windows Software Expert
Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.