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You Can’t Sign Into Your Device Right Now: 3 Ways to Fix it
Make sure the password wasn’t changed recently
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
When you cannot sign into your device and are sure you didn’t change yourpasswordand type in the correct one, it’s likely a more complex problem we are facing.
For some users, it was a password change to be blamed when they couldn’t sign into the PC, but the problem isn’t always that simple. Server issues, account problems, and even misconfigured settings can trigger all sorts of errors. Keep reading to find out the fixes!
How do I fix You can’t sign into your device right now?
Before we start with the more complex solutions, here are a few quick things to do:
If none work, move to the fixes listed next.
1. Check for the Sign in option
If you can see thesign-inoption on yourloginscreen, it is displayed whenever you set up a PIN for anaccount.
When you click on thesign-inoption, you can either choose the PIN or your actual Microsoftaccountpasswordin order tolog in. Based on how things are configured, choose the applicable option to sign into Windows.
2. Reset the password
In order toreset your password, use the same email address to recover thepasswordyou set up at the time you created your Microsoftaccount.
Usually, there’s an alternative email you give for password recovery when setting up an emailaccountthe first time. That should help in this case.
Ifpasswordreset doesn’t work, check whether the following applies to your experience:
If you cannot get a security code, clickI didn’t get a codewhen prompted for one onsign in, or clickI don’t have access to thesewhen resetting yourpassword, then do the following:
Remember, a 30-day waiting period takes effect before you get full access to youraccountbut this should work in case the other recovery options are not available.
If you get such a message, check theAccounttemporarily suspended troubleshooting page onMicrosoft Supportto learn more about the problem.
Sometimes you may take extra security steps to protect youraccount from being hackedinto. This includes two-step verification.
If you recently turned on this security feature, some apps and devices will reject yoursign-in. This is because they are not synced or updated to prompt you for a security code. In this case, you need apasswordtosign insuccessfully.
Like all other email platforms, Microsoft also protects youraccountfrom any unusualsign-inactivity in case of hackers or someone trying to access youraccount.
If you’re traveling or using a new device, you may be required to confirm your identity.
If you forgot your email address or the phone number you gave while registering for your Microsoftaccount, the reset page may not recognize youraccount.
And in this case, an advanced approach is the need of the hour.
3. Contact Microsoft support
As a final resort, you cancontact Microsoft Supportto learn more specifics about how to resolve the issue.
They should be able to identify and resolve the problem in case a recent Windows update broke things. Because some users did report theYou can’t sign into your device right nowerror after updating Windows.
Before you leave, find out some quick tricks tounlock an HP laptop without a password.
Let us know in the comments section whether these steps and solutions worked for you. Also, leave any other questions you may have, and we’ll take a look.
More about the topics:Password issues,sign-in issues,windows 10
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
