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Your server location could not be determined Outlook error

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Yourserverlocation could not be determined. Contact your administrator– that’s an issue you are no stranger to. WhenOutlookusers try to create a new appointment inOutlookand go to Scheduling Assistant, the Free/Busy information for other people and rooms is nowhere to be found.

They see thisserverlocationerror messageinstead. You might have looked up and down for a work-around to this problem, but you have not been able to find an answer.

Let us assist you this time. Below are the simple things that you can start doing to solve the problem.

How can I fix Outlook’s server location error?

How can I fix Outlook’s server location error?

1. Change your Outlook time zone

MostOutlookusers found the issue comes from the time zone, so they changed it and everything went back to normal.

Keep in mind that when you change the time zone setting, allCalendarviews are updated as well so that they display the new time zone, and all Calendar items reflect the new time zone.

Note: Some time zones don’t have the daylight saving time option. WhenOutlookis set to a time zone that doesn’t observe daylight saving time, such as Arizona, you cannot turn on the daylight saving time adjustment.

2. Check potential cached credentials saved

3. Verify Autodiscover functionality

The Autodiscover functionality may not appear to be important if everything is working. However, if problems show up and the other troubleshooting steps didn’t work, you may end up wanting to take a closer look here.

When a user’s Exchange information changes,Outlooknormally uses the Autodiscover service to automatically reconfigure the user’s profile. Therefore, you could also check DNS to make sure that the Autodiscover service is functioning properly. This should point to the Client Access roleserver.

Have you completed the above procedures? Remember, if at any time you experience a difficulty withOutlook, don’t hesitate to contact us by using the comments section below.

In the meantime, learn more tips and tricks for fixing some of the most commonOutlookerrors.

More about the topics:Outlook Guides

Vlad Turiceanu

Windows Editor

Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.

Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!

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Vlad Turiceanu

Windows Editor

Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.