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YouTube 360 Video not Working on Chrome & Firefox [Fix]
YouTube 360 videos can’t be played on any browser
7 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Google added360-degree videosupport to YouTube in 2015. These videos have a new dimension that lets you rotate viewing angles with a navigation dial.
Furthermore, you can play the clips with avirtual reality headsetsuch as Google Cardboard for even greater immersion. The 360 videos work in some Windows browsers and the Android and iOS YouTube apps.
If the 360-degree YouTube videos aren’t working for you, these are a few potential fixes.
How do I fix YouTube 360 video issues in Windows 10?
1. Check the browser compatibility
First, note that the 360-degree YouTube videos don’t work in all browsers. So, it might be that you’re opening the videos in an incompatible browser. You can view 360-degree videos in Google Chrome, Firefox, Internet Explorer, and Opera.
So, if the videos aren’t working for you in browsers such as Vivaldi or Maxthon, open them in Google Chrome instead.
2. Consider switching to a different browser
One thing you need to know about 360-degree YouTube videos is that they do require a bit more memory than regular videos, so a very lightweight browser is needed to compensate for the extra load.
Google Chrome isn’t exactly known for its resource-friendly nature, so if you continue having issues with your video playback, we recommend switching to a lightweight alternative.
One browser that competes with Chrome but is much faster is Opera One. This incredible option has all the features needed to make it excellent for watching movies and streaming content, including 360-degree videos.
Opera One
3. Check the browser HTML 5 Support
Your browser must support HTML5 for the videos to play. If it doesn’t support the HTML5 video element, that’s why the 360-degree clip isn’t working. You can check HTML5 support byopening this page.
That will tell you if your browser supports HTML5 and whether it’s the default player. If it isn’t your default player, and the browser supports it, press theRequest the HTML5 playerbutton.
4. Update your browser
If your Firefox, Chrome, IE, or Opera browser doesn’t support HTML 5, it’s probably outdated. So now you should update your browser to the latest version. This is how you can update Google Chrome if required.
5. Update the YouTube Video app on Android
If you can’t play a360-degree videoin the Android YouTube app, it might need updating. You can check Android app updates by opening the Play Store.
Then, look for a button with three vertical lines or dots at the top left or right of the Play Store. Click that button and selectMy Appsfrom the menu, which will open a list of your apps that need updating. If you can update YouTube, press theUpdatebutton for that app.
6. Switch on Full Hardware Acceleration in Windows
It might be the case that hardware acceleration is switched off in Windows. If you ever switched hardware acceleration off, now is the time to switch it back on so you can play 360-degree YouTube videos.
This is how to configure hardware acceleration, specifically in Windows 7 and 8.
7. Enable Accelerated 2D canvas and Prefer HTML over Flash inChrome
8. Does your phone have a gyroscope sensor?
Android users should note that their mobiles need a Gyroscope for VR. So, if your phone doesn’t have a Gyroscope sensor, the 360-degree VR YouTube videos aren’t working.
You can check if your phone has that sensor with theCPU-Z app. That includes a Sensors tab that provides further device sensor details.
9. Calibrate the gyroscope
The sensor might still not be calibrated correctly if you have an Android phone with a gyroscope. Calibrating that sensor may fix 360-degree VR YouTube videos. This is how you can calibrate the sensor.
10. Update your graphics card drivers
Your graphics card also plays a role in playing 360-degree YouTube videos, and if you have an older driver installed, there’s a chance it won’t support it. So, the obvious solution, in this case, is updating the graphics card driver:
If you don’t want the hassle of updating drivers manually, we strongly suggest doing it automatically.
Drivers are essential to your computer since they instruct your software on interacting with hardware.
You will need to update these drivers or, if necessary, install new ones. This can be challenging, for instance, when you need to upgrade graphics card drivers to watch YouTube 360 videos.
The bestdriver updatersassist you in maintaining and restoring old drivers and installing the necessary ones for the PC to function properly.
These driver updaters will automatically download and update the drivers you need for your computer.
So, with those fixes, you should now be able to play those dazzling 360-degree videos in your browser or YouTube apps. You can also watch the clips with 360-degree video player software and apps covered in the article.
Should you need more to read about troubleshooting online tools, visit ourFix Web Apps section, and manage any issues known.
What were the steps that helped you get through this issue? Let us know in the comment area below.
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
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